Dear guests,

With a heavy heart we have to announce the temporary closure of our house today. We will process your request as soon as possible. In the meantime we have put together and linked some important information for you.

According to official orders, tourist trips within Germany are prohibited from November 2nd, 2020 until probably January 10th, 2021. Our reservation is always available for you by email. Please note that due to the COVID-19 situation, our team has a very large number of emails and phone inquiries and it may take longer before we can answer your email. Rest assured, we are working flat out to process your request as quickly as possible.

Your booked stay during the lockdown:
We process the existing bookings according to priority. This depends on the day of arrival starting from today. Overall, several bookings and guests are affected, with whom we would like to find a new date together. WE WILL CONTACT EVERY GUEST !!!

We offer you the opportunity to rebook your November trip. For a new date in the travel season from January to the end of March 2021, the conditions of your November trip remain completely unchanged - so you book at the same price!

Our request to you:
Support us and our employees who are currently affected by the situation. Do not cancel your booking, but work with us to find a new travel date. You are also welcome to send us your new travel request directly by email and we will get in touch with you.

You can find our available rooms online at any time and make a booking directly. In any case, you benefit from the security of the hotel, because you benefit from our extensive hygiene concept which promises you a safe holiday.

All employees and the Ritter family wish you all the best in this exceptional situation and we look forward to seeing you again soon in your favorite hotel. Stay balanced and above all healthy.

Thank you and best regards

Your Melanie Ritter and the team